FAQ

1. How long does shipping take?

Most orders are delivered within 3–5 business days.
However, in some cases shipping may take 5–12 business days depending on demand, holidays, or carrier delays.

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2. Do you provide tracking information?

Yes ✅
Once your order is shipped, you will receive a tracking number via email.

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3. Can I return a product?

Yes. We offer a 7-day return policy for eligible items.

Products must be unused and in original condition.

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4. How do I request a return?

Please contact us at:

📧 contact@mypawshops.com

Include your:

• Order number
• Product name
• Reason for return

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5. What payment methods do you accept?

We accept secure payments through major payment providers including:

• Credit/Debit Cards
• PayPal
  

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6. Do you ship internationally?

No
Right now we are shipping in USA only.

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7. What if my product arrives damaged?

If your order arrives damaged or incorrect, contact us within 48 hours with photos of the issue.

We’ll help resolve it quickly.

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8. Can I cancel my order?

Orders can only be canceled before they are processed and shipped.

Please contact us immediately if you need assistance.

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9. How can I contact support?

📧contact@mypawshops.com

We usually reply within 24–48 business hours.